About Us

Our Brand Story

Elisame’s Signature Shark Mouth Backpack collection is made for bold streetwear lovers ready to stand out everywhere, loaded with eye-catching graphic backpacks built to grab attention on every outing. Featuring official licensed crossover collabs, two-tone split panel designs and iconic jagged shark tooth detailing, every pack delivers edgy, head-turning silhouettes paired with matching character keychains to level up your street fit.

Who We Are

Elisame is operated as an independent online retail business. We are not a marketplace and we do not represent ourselves as any third-party designer, manufacturer, or brand unless clearly stated on a product page.

As an individual Shopify seller, our focus is simple: to provide customers with a clear, reliable, and transparent shopping experience. Every product we list is selected with attention to style, presentation, usability, and overall customer experience.

Stylish and wearable
Selected for modern fashion needs and occasion-based dressing.

Clearly presented
Product pages include available details such as images, size information, color options, pricing, and shipping information where applicable.

Suitable for online shopping
We work to make our product pages easy to understand so customers can make informed purchase decisions before placing an order.

How We Process Orders

Orders placed through our website are reviewed, processed, and fulfilled according to our published Shipping Policy, Return & Refund Policy, and other store policies.

Depending on product availability and logistics requirements, orders may be handled through our trusted suppliers, fulfillment partners, or logistics service providers. This helps us process orders efficiently and provide tracking information after shipment.

Once an order is shipped, customers will receive a shipping confirmation email with tracking details when available.

Our Commitment

At Mattevers, we value honest product presentation, clear communication, and dependable customer support.

We are committed to:

Providing accurate product information
We work to keep product descriptions, prices, images, and availability as accurate as possible.

Offering clear policies
Customers can review our shipping, returns, refunds, privacy, and terms pages before purchasing.

Responding to customer inquiries
Customers can contact us if they have questions about products, orders, shipping, returns, or other store-related matters.

Protecting customer information
Our checkout is processed through Shopify and supported payment providers. We do not store full payment card details on our website.

Business Information

Store Name: Elisame
Website: www.elisame.com
Business Type: Independently operated online retail store
Primary Category: Women’s fashion and dresses

Business Address:
456 Washington St
New York, NY 10013
United States

Customer Support Email:
hello@elisame.com

Customer Support Phone:
+1 434-484-4338

Customer Support Hours:

Monday – Saturday: 9:00 AM – 6:00 PM CT
Sunday: Closed

We aim to respond to customer inquiries within 24–48 business hours.

Contact Us

For questions about your order, product information, shipping, returns, or general support, please contact us at:

Email: hello@elisame.com
Phone: +1 434-484-4338
Website: www.elisame.com

Thank you for visiting Elisame. We appreciate the opportunity to serve customers looking for elegant, refined, and occasion-ready fashion.